You have 30 days from the date of purchase to request a 100% refund. We will not refund after 30 days from date of purchase.
In order to request a refund, you must submit your request in writing to [email protected] by the 30th day from date of purchase.
If you choose to pay for the BNB Formula course in 2 monthly installments, you will pay the first installment at the time of purchase, and the second installment on the 30th day from date of purchase.
If you choose the two payments option, you are responsible for both payments unless a refund is requested via email as outlined above. Your refund request must be received before the second payment has been processed, on the 30th day. If your refund request is received before the second payment has been processed on the 31st day, you will receive a 100% refund.
Please note that if you choose the 2 payment option, we retain the right to suspend access to the program if payments are not made when due. Further, if at any time there is a past due payment, access to the program may be temporarily restricted until the account is in current financial standing.
You are responsible any unpaid additional payments for the program, if you did not choose the pay-in-full option.
All refunds are discretionary as determined by us. If we determine that you are abusing our refund policy, we reserve the right to suspend or terminate your access to the program without providing a refund. Should you have any account questions you can email [email protected] at any time.